3.3 How to add Tour Operators?

This article is a step by step breakdown on how to add Tour Operators into the system. But first, we will explain what is a tour operator.

What is a Tour Operator?

A tour operator (TO) is an external agent that will offer the services of your rental business at an additional cost, usually a percentage of the reservation, or in some cases a fixed amount. These individuals would be able to sell bookings of your vehicles without working directly for you. Once you add a tour operator on your HQ account you will be able to provide them with a public link for them to use for the reservations they sell.

Tour Operator Types

The system allows you to set up two types of tour operators. The main difference between the two types if the client pays the TO for the booking or not.

Commission Tour Operator – Select commission as the TO type if the renter pays the rental company, and then the rental company pays an agreed commission to the Tour operator.

Invoice Tour Operator – Select invoice as the TO type if the renter pays the TO the full amount of the reservation, and then on a weekly or monthly basis, the rental company can send an invoice to the tour operator for the corresponding reservation revenue percentage.

User role

You will need to add a new User Role in the system before you can create a new tour operator. Navigate to Settings > User Management > User Roles as shown in the picture below highlighted in dark blue. To learn more about user roles, click on this link here.

Here, click on the blue “Add Row” button highlighted in orange in the picture below.

add Tour Operators

In this new row, type in Tour Operator in the blank label and select “Yes” under “Active?” as shown in the picture below highlighted in orange. Do note that the words you enter will have to be exactly as stated.

Click on the blue “Save” button highlighted in orange in the picture below.

Navigate to Settings > User Management > Access Control. If you have done the steps above correctly, you should see a new Tour Operator tab as shown in the picture below highlighted in orange.

How to add a new tour operator

Navigate to Car Rental > Tour Operators as shown in the picture below highlighted in dark blue.

Step 1

Click on the blue “Add Tour Operator” button located on the top right of the page highlighted in orange in the picture below.

Step 2

Once you have clicked on the button, a new page will appear. Here, enter the details of the agent/tour operator that you will be adding to the system.

Note that the commission is set based on the percentage which will be from the rate of the vehicle, highlighted in orange in the picture below.

Step 3

Once you have finished entering the details of the agent/tour operator, click on the blue “Save” button located at the bottom of the page highlighted in orange in the picture below. One important thing to take note of is the Email Address. The Email Address is important as it will automatically create a tour operator account.

Delete Tour Operator

In order to delete a Tour Operator, navigate to Car Rental > Tour Operators as shown in the picture below highlighted in dark blue. Next, click on the particular tour operator that you would like to delete.

After that, click on the red “Delete” button located on the top right of the page as shown in the picture below highlighted in orange.

To learn more about Tour Operator settings, click here.

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