4.8 Fleet Locations

This Fleet Locations page lets you manage your vehicle pick up and return locations when you have several pickup and drop-off points. By default, the system creates 2 points which are office and airport, these two can be modified to fit your needs in case you have two locations, but if you only have one location, and want to hide the second one, please refer to the section of this article on how to “Deactivate a location”.

Where can I find this page?

This page is located under the Fleet category in the settings, highlighted in dark blue in the picture below.

How to add a new location?

Firstly, click the blue “Add Location” button located on the top right of the page, highlighted in orange in the picture below.

Once you click on the button, a new page will appear. Fill in all the necessary details of the location you are adding in. You will find at the end of the page the option to create the operational hour’s block of your location. This operation doesn’t apply to all available locations, therefore, it must be done in all of them if needed.

The open hour block will look something like this. Here is where you can set the opening hours of your particular location, it will include a third column with the breakfast/lunchtime interval; for more information, you can hover over the hint beside to the “lunchtime interval” word.

There are 5 additional charges setting that you can add to the specific location, you will also find 4 additional fields that might be important in the case your locations have different taxes and location fees. These can be set up in the additional charge section as shown in the picture below.

The 5 settings that are related to additional charges are Mandatory Additional Charges, Mandatory Additional For Pickup During Office Hours, Mandatory Additional Charges for Return During Office Hours, Mandatory Additional Charges for Pickup Outside Office Hours, and Mandatory Additional Charges for Return Outside Office Hours. And the 4 four settings that are related to tax, and location fee are Tax, Tax Label, Location fee, and Location Fee Label.

IMPORTANT NOTE: The tax and location fee fields you find here, must be filled only if your locations have different % between them, meaning that if you set up a tax in one of your locations will override the one set up in your branch. In case of questions about this configuration please contact one of our support agents.

Mandatory Additional Charges

This will set the additional charges that will be mandatory when the customer selects the location for pickup or return.

Mandatory Additional Charges for Pickup During Office Hours

This will set the additional charges that will be mandatory when the customer selects this location for pickup during office hours.

Mandatory Additional Charges for Return During Office Hours

This will set the additional charges that will be mandatory when the customer selects this location for a return during office hours.

Mandatory Additional Charges For Pickup Outside Office Hours

This will set the additional charges that will be mandatory when the customer wants to pick up the vehicle outside office hours.

Mandatory Additional Charges For Return During Office Hours

This will set the additional charges that will be mandatory when the customer wants to return the vehicle outside office hours.

Once you are done making changes to the location, click on the blue “Save” button, highlighted in orange in the picture below to save the changes.

How to prevent bookings, pickup, and return outside office hours?

Bookings

To prevent bookings outside of office hours you would first need to create/set the open hour block. After you have done that, select “Yes” under “Prevent Bookings in Closed Hours?” as shown in the picture below highlighted in orange.

Pickup

To prevent pickups being made outside of office hours you would first need to create/set the open hour block. After you have done that, select “No” under “Allow Pickup Outside Closed Hours” as shown in the picture below highlighted in orange.

Return

To prevent returns outside of office hours you would first need to create/set the open hour block. After you have done that, select “No” under “Allow Returns Outside Closed Hours” as shown in the picture below highlighted in orange.

Note: In the case, you want to receive reservations outside your office hours, you must select the “Yes” in the “Prevent Bookings in Closed Hours” option. If your customers will be allowed to pick up/return the vehicles outside office hours you must select “Yes” in both options “Allow Pickup/Return during Closed Hours”, and then click on the blue “Save” button at the end of the page.

How to deactivate a location?

Firstly, you must go to the location you would like to deactivate, open the location, and then click “No” on the option “Active”, after that, you must go to the end of the page and click on the blue “Save” button.

Once this is done, you will no longer see the location in your locations table. Your deactivated locations can be activated again at any moment, as they were not deleted from your system, to do so, follow the instructions shown below

How to activate a location?

Firstly, you must go to your locations table, then click on the hamburger button located on the right corner of your screen and select the option “Show Inactive” highlighted in orange as shown in the picture below.

Now must go to the location you would like to activate again, open the location, and then click “Yes” on the option “Active”, as shown in the picture below. Once this is done, scroll down and click on the blue “Save” button to implement the changes.

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