1.21 Vehicle Replacement for Reservations on Rental

1. Car Rental Basics

Learn the basics about the rental process for your vehicles.

1.1 Reservations

Manage your reservations from a single table.

1.2 How to make a new reservation?

This article helps you understand how to make a new reservation and walks you through all the required steps. The …

1.3 How to Cancel a Reservation?

This article is a step by step breakdown on how to cancel a reservation. Please note that if you made …

1.4 How to Delete a Reservation?

This article is a step by step breakdown on how to delete a reservation. Deleting a new reservation Once you …

1.5 Availability Check

To learn how to create a new reservation from step 1, click here. How do I check my availability? The “Availability …

1.6 Quotes

This is a list of all the reservations that have the status “quote”. A quote is a reservation that is not …

1.7 Payments

This page is a list of all the details of all the payments that are made in the system. An …

1.8 Payment Requests

This payment requests page is a list of all the details of all the payment requests that your users have …

1.9 Refunds

This article is a step by step breakdown on refunds and how to add them into the system. The refunds …

1.10 Calendar

This page is an overview of all your reservations in the form of a calendar. We break the calendar down …

1.11 Car Rental Settings

This Car Rental page is where you can manage the settings for your car rental. Here is also where you …

1.12 Seasons

This Seasons page is where you can add the different seasons that your company uses. For example, peak season and …

1.13 Rates

This article is a step by step breakdown on rates and the different settings that you can use to customize …

1.14 Discounts

This discounts page is where you can create discounts for your customer and for your staff discounts (if any). Where …

1.15 Security Deposits

You can create security deposit rules to apply to your bookings. You have many general settings that apply to all …

1.16 How to add a discount or charge?

This article is a step by step breakdown on how to add a discount or charge to the system. Do …

1.17 How to link pictures to reservation?

This article is a breakdown of how you can link pictures of a vehicle during the reservation process. Do note …

1.18 Contract Modifications

This article is a step by step breakdown on how to do contract modifications. This is useful when you need …

1.19 Reservation Statuses

There are 10 different reservation statuses for the reservation process and each status lets you know what stage the reservation …

1.20 Scanning Licenses from the HQ Rentals Mobile App

This article will show you step by step how to scan licenses from the mobile app, so you can carry …

1.21 Vehicle Replacement for Reservations on Rental

This article will show you how to replace a vehicle once the reservation is on Rental status. Navigate to the …

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