# HQ Rental Software

> The all-in-one platform for rental operations. Trusted by 1,250+ operators in 85+ countries. Rated 4.9/5 on Capterra with 300+ reviews.

HQ Rental Software (operated by CAAG B.V., Curaçao) is a cloud-based rental management platform designed for car rental companies, van rental, motorbike rental, boat rental, equipment rental, and long-term leasing operators. It covers the full rental workflow — from online reservations and payments through fleet management, digital contracts, telematics, and reporting.

## Core Solutions

- **Online Reservations**: Branded booking widget that embeds on any website. Customers select vehicle, dates, pickup location, and extras, then pay without leaving your site. Supports 15+ payment gateways including Stripe, PayPal, Braintree, Mollie, Global Payments, Redsys, and more. Multi-currency support.
- **Fleet Management**: Real-time availability calendar, maintenance and repair alerts, cost tracking, vehicle documentation (road tax, insurance). Drag-and-drop calendar interface.
- **Digital Contracts & E-Signatures**: Auto-generated branded rental agreements. Signed digitally at the counter, via signing link, or through the HQ mobile app. Signed agreements stored alongside ID scans and damage photos.
- **Self-service Car Rental**: 24/7 contactless pickup and return via key safes, lockboxes, or connected vehicles. Driver's license and selfie validation. Customers book, sign, pay, and unlock without staff present.
- **Telematics**: Built-in GPS/live map, geofence alerts, trip history, driver behavior alerts, vehicle maintenance alerts, real-time fuel and odometer. Hardware: $120/device + $8/vehicle/month.
- **Channel Management**: Sync availability across your website, Expedia, Kayak, Turo, Northbound, CRX, Rentcars, CarJet, and more. Two-way sync prevents double bookings.
- **Reporting & Analytics**: Revenue, fleet utilisation, occupancy rate, average rental duration, customer acquisition channels, payment status, damage and maintenance costs. Exportable to Excel/CSV.

## Sectors Supported

- Car & Van Rental
- Motorbikes & Scooters
- Boat Rental
- Equipment Rental (sports, heavy-duty, custom)
- Long-term Rental & Leasing
- Car Subscription

## Pricing

Subscription plans (monthly/annual):
- **Basic**: $120/month (up to 10 vehicles, 1 branch) — onboarding $550
- **Standard**: $175/month (up to 25 vehicles, 1 branch) — onboarding $950
- **Professional**: $250/month (up to 50 vehicles, 1 branch) — onboarding $1,500
- **Enterprise**: Custom pricing (50+ vehicles, multiple branches)

Save up to 8% with annual billing. No setup fees on Basic or Standard. 7-day free trial, no credit card required.

All plans include: online reservations, rental agreements, fleet management, customer management, reporting, mobile app, digital signature, online payments, channel management.

Standard and above adds: customer login portal, multiple languages, bookkeeping integrations (QuickBooks Online, QuickBooks Desktop, Xero, Exact, Holded).

Professional and above adds: toll management, API access, dynamic pricing, dedicated success agent.

## Integrations (30+ platforms)

- **Bookkeeping**: QuickBooks Online, QuickBooks Desktop, Xero, Exact, Holded
- **Payments**: Stripe, PayPal, Braintree, Mollie, Global Payments, Redsys, Ebanx, Mercado Pago, Plug'n Pay, CX Pay, Pagadirect, Eway, Mobipaid, Shuttle
- **Channel / Online Bookings**: CRX (includes Kayak, CarTrawler), Northbound, Rentcars, CarJet
- **Telematics**: Zubie, Geotab, Smartcar, INVERS Cloudboxx, Axle, Moovetrax
- **Tolls**: GTS, SunPass, NTTA, EZ Pass, EPass
- **Insurance**: GWS Insurance
- **Revenue Management**: Rate Highway
- **Self-Service**: Sharebox (key lockers), Vouched (ID verification)
- **Signature**: Topaz signature pads

## Mobile App

Available for iOS and Android. Features: vehicle pickup/return processing, damage photo upload, fuel and odometer recording, digital signature capture.

## Key Facts

- Founded: CAAG B.V., Willemstad, Curaçao (Dutch Caribbean)
- Customers: 1,250+ operators in 85+ countries
- Rating: 4.9/5 on Capterra (300+ reviews), Best Customer Support 2026
- Uptime SLA: 99.9%
- Languages: 30+ languages supported
- Hosting: USA, Netherlands (EU), Singapore (Asia)
- Data ownership: Customer owns all data; full export provided on termination
- GDPR compliant with DPA available for EEA customers
- API: REST API available on Professional and Enterprise plans
- Onboarding: Small operators live in days; mid-sized in 2–4 weeks; enterprise in 4–8 weeks

## Frequently Asked Questions

**How do I install the reservation plugin?**
Embed via iframe (easiest, supports custom CSS) or integrate via REST API for full front-end control.

**What payment gateways are supported?**
15+ gateways including Stripe, PayPal, Global Payments, Mollie, Braintree, Redsys, and more. Configured under Settings > Payment Gateways.

**What accounting integrations are available?**
QuickBooks Online, QuickBooks Desktop, Xero, Exact, Holded. Data can also be exported to Excel.

**Can I manage my own pricing?**
Yes — rates by minute, hour, day, week, or month. Supports seasonal pricing, add-ons, discounts, security deposits, and dynamic pricing (Professional and above).

**What languages is the software available in?**
30+ languages including English, Spanish, Dutch, Portuguese, French, German, Italian, and more.

**Does HQ support multiple locations?**
Yes. Multi-branch with separate fleets, staff permissions, and consolidated reporting from a single account.

**Is there an API?**
REST API available on Professional and Enterprise plans. Documentation at https://api-docs.hqrentalsoftware.com/

**What support is available?**
Support via tickets + Knowledge Base. Pro and Enterprise customers get a dedicated Account Manager.

**What is the uptime guarantee?**
99.9% uptime. Live status at https://status.hqrentalsoftware.com/

**Who owns the data?**
The customer. Full data export (SQL or CSV) provided upon termination.

**Can I cancel anytime?**
Yes. Monthly or annual subscriptions, cancel at any time.

**Is there a free trial?**
Yes. 7-day free trial, no credit card required. Includes pre-configured sample data and guided onboarding.

**How long does onboarding take?**
Small operators: a few days. Mid-sized: 2–4 weeks. Enterprise: 4–8 weeks.

**Can I migrate data from another system?**
Yes. HQ imports fleet vehicles, customers, reservations, and historical contracts from spreadsheets or other platforms.

**Does HQ integrate with OTAs like Turo or Expedia?**
Yes. Two-way sync with major distribution channels. Reservations from external channels flow directly into HQ.

**Can HQ handle long-term rentals and leases?**
Yes. Rental periods from minutes to multi-month contracts. Configurable recurring invoicing, mid-contract vehicle swaps, and rolling agreements.

**Can I offer self-service rentals?**
Yes. The Self-service module supports 24/7 contactless pickup via lockboxes, key safes, or connected vehicles. Includes ID verification via Vouched.

**Does HQ have telematics?**
Yes. Built-in module with GPS, geofencing, trip history, driver behavior, and maintenance alerts. Integrates with Zubie, Geotab, Smartcar, and more.

## Contact & Links

- Website: https://hqrentalsoftware.com
- Pricing: https://hqrentalsoftware.com/pricing
- Integrations: https://hqrentalsoftware.com/integrations
- FAQ: https://hqrentalsoftware.com/faqs
- Knowledge Base: https://hqrs.notion.site/Knowledge-Base-b3dc775703154b14b2ba62fad43c7032
- API Docs: https://api-docs.hqrentalsoftware.com/
- System Status: https://status.hqrentalsoftware.com/
- Email: info@hqrentalsoftware.com
- Legal: legal@hqrentalsoftware.com