Send automatic payment reminders to your customers.
Keep a record of all your customer information, including notes, files and emails.
Send automatic alerts to the customer when the vehicle needs maintenance.
The main difference with long term rentals or leasing is that customers will be paying a monthly or weekly fee during the period of the rental or lease. The HQ system allows you to create a clear payment schedule which can then send an automatic payment reminder by email.
Depending on the payment gateway that you are working with it is also possible to setup ACH payment processing.
With long term rentals our Customer Relationship solution becomes even more valuable. The HQ system allows you to build a comprehensive customer profile and manage all correspondence from one location.
You can keep track of contact history, documents and email correspondence within the application.
The HQ system allows you to setup maintenance rules such as “every 5000 kilometers / miles” or “every 3 months”.
Seeing as the system asks you to update the odometer after every rental period, the system can send an automatic email when the vehicle reaches the maintenance threshold. The system can also keep track of all other vehicle paperwork such as road tax or insurance.
Once you signup for our trial we have created a Getting Started dashboard that will guide you through the setup process.
One of our account managers will be happy to help you customize the system to your requirements so please do not hesitate to ask for help through the online chat.